Posts Tagged ‘investors’

The Dying Art Of Customer Service – Investors In business January 29, 2010 No Comments

We’ve all experienced the frustration of calling the customer services department of a major organisation to discover that their attitude and effectiveness bares no resemblance to the title of their team. Often we get through to a call centre that simply has the role of putting you on hold with some irritatingly jingly music and [...]

Let Me Sleep On It: The Importance of REM Sleep June 22, 2009 No Comments

We all know what it’s like to work 20-hour days when launching an entrepreneurial effort or running a business. There’s always one more project to complete, one more task to cross off of the ‘to do’ list, or one more idea on how to impress the small business investors that we’ll meet. We then [...]