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	<title>Angels Den Blog &#187; investors</title>
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	<description>A service for business owners seeking angel investment and for angel investors seeking business ideas to invest in.</description>
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		<title>The Dying Art Of Customer Service &#8211; Investors In business</title>
		<link>http://blog.angelsden.co.uk/index.php/2010/01/the-dying-art-of-customer-service-investors-in-business/</link>
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		<pubDate>Fri, 29 Jan 2010 11:57:32 +0000</pubDate>
		<dc:creator>Bill Morrow</dc:creator>
				<category><![CDATA[Insight]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[investors]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://blog.angelsden.co.uk/?p=189</guid>
		<description><![CDATA[We’ve all experienced the frustration of calling the customer services department of a major organisation to discover that their attitude and effectiveness bares no resemblance to the title of their team. Often we get through to a call centre that simply has the role of putting you on hold with some irritatingly jingly music and [...]]]></description>
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		<title>Let Me Sleep On It: The Importance of REM Sleep</title>
		<link>http://blog.angelsden.co.uk/index.php/2009/06/let-me-sleep-on-it-the-importance-of-rem-sleep/</link>
		<comments>http://blog.angelsden.co.uk/index.php/2009/06/let-me-sleep-on-it-the-importance-of-rem-sleep/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 11:14:50 +0000</pubDate>
		<dc:creator>Bill Morrow</dc:creator>
				<category><![CDATA[Insight]]></category>
		<category><![CDATA[investors]]></category>
		<category><![CDATA[running a business]]></category>
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		<description><![CDATA[We all know what it’s like to work 20-hour days when launching an entrepreneurial effort or running a business. There’s always one more project to complete, one more task to cross off of the ‘to do’ list, or one more idea on how to impress the small business investors that we’ll meet. We then stumble [...]]]></description>
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